Thu, Oct 29
Emirates NBD / UAE / 2019Film · Social

Secure Your Account.

Emirates NBD used a familiar song to help banking customers recognise phishing and protect their account information.

Brand
Emirates NBD
Market
UAE
Region
GCC
Year
2019

The challenge

Teach customers that fraudsters may ask for sensitive banking details and that a bank will not request them.

The idea

A music-led film adapted Shaggy's 'It Wasn't Me' into a memorable message about the things a bank will never ask customers to share.

Results

  • The D&AD case reports 11 million views, 91,000 reactions and 34,000 shares; it also reports reductions in fraud cases and losses following the campaign.

Case study source: D&AD Source ↗

Awards

  • London International Awards 2019 — Gold, Music & Sound / Music Adaptation – Song (https://www.liaawards.com/press/press_winners/2019/press_article.cfm?press_id=926&start=31)
  • D&AD Awards 2020 — Wood Pencil, Sound Design & Use of Music / Adapted Music (https://www.dandad.org/work/d-ad-awards-archive/secure-your-account)
  • Loeries 2020 — Silver, Film / Online Film above 30 seconds (https://modernmarketing.co.za/loeries-announces-2020-award-winners-during-creative-week/)
  • Dubai Lynx 2020/2021 — Silver, Entertainment / Excellence in Music Video; Bronze, Entertainment / Fiction & Non-Fiction Films up to 5 minutes (https://d2tlfce4un01ic.cloudfront.net/dubai/downloads/previous_winners/Dubai_Lynx_2020_2021_Entertainment_Winners.pdf)

Credits

Brand
Emirates NBD
Creative agency
Leo Burnett Dubai
Production company
Dejavu
Campaign partner
Dubai Police

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