Mon, Oct 26
McDonald's Saudi Arabia / Saudi Arabia / 2025Retail & Shopper · OOH · Social

Menuless.

McDonald's took the menus out of its restaurants across Saudi Arabia, betting that after more than 30 years in the Kingdom its customers already knew what they wanted.

Brand
McDonald's Saudi Arabia
Market
Saudi Arabia
Region
Saudi Arabia
Year
2025
Menuless

The challenge

Competing burger chains keep pushing new options at Saudi diners. McDonald's wanted to show that its own customers' orders were habit and ritual, not a choice made at the counter.

The idea

Menu boards behind the counter were replaced with a single line, "You know what you want", and billboards outside drive-thrus carried lines such as "You didn't drive all this way to experiment." The campaign ran across outdoor, digital and social, and fans picked it up as the #McMenuless challenge, filming themselves ordering or reciting the whole menu from memory.

Results

  • Footfall up 37%, as reported by Campaign Middle East (no source for the figure given)

Case study source: Campaign Middle East Source ↗

Credits

Creative agency
Leo Burnett Dubai (Leo Gulf)
Marketing and Communications Lead (Western and Southern Regions, and Tabuk), McDonald's KSA
Fayrouz Hassounah

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